The Business Development Manager (BDM) will develop and service new and existing NIBA clients (Luxury Interior Designers and Architects) on the road covering clients in the assigned territory. The BDM is responsible for: Developing and executing a marketing and sales program for the territory; Identifying prospective clients and identifying their design preferences/esthetics; making presentations to clients fully detailing NIBA’s products and services; Identify client’s projects; Prepare and present proposals and follow up on outstanding proposals in a timely manner to close orders.


- Research the market in the assigned area(s) to Identify suitable Architectural and Interior Design firms that will work with NIBA and prepare a marketing/sales plan.
- Make product presentations to existing and potential clients that reflect the client’s design esthetic in general or as it may relate to a specific project.
- BDM will show a wide range of product, fibers, weaving techniques and value engineering such that appropriate product recommendations may be made for specific projects. Identifying potential projects is the key to successful sales.
- Maintain current records in the company’s customer relationship management (CRM) software program, Results. All information related to potential clients, potential projects/orders, and orders will be maintained in the CRM program as directed by management.
- The Business Development Manager must have familiarity with all competitors and their products to include, but not be limited to: Lapchi, Odegard, Rosemary Hallgarten, Emma Gardner, Elson and Company, Tufenkian, Rug Company, and Tai Ping. Educate clients on the differences between NIBA and its competitors as well as elaborate on the unique qualities that set us apart from all other rug companies.
- Attend NIBA and other outside events to include: parties, luncheons, trade shows, outside showroom presentations and/or training sessions etc. BDM will use these opportunities to become more familiar with clients on a personal and business level to better cement the relationship between NIBA and High-End Designers.
- Utilize the experience of the CEO, Beth Arrowood, for any questions that you may have relating to making a sale, product information, a client’s history, and or closing on an order.
- Response to Client Inquiries: Manager must adhere to NIBA Rug’s mandatory 24-hour response policy. All client inquiries are to be addressed within the day. Proposals are to be presented to clients within 48 hours (24 hours is preferred).
- Identify projects, work with sales staff to prepare proposals, present them to client, follow up and close the orders in a timely manner.
BDM should average two to three days of outside sales calls per week (with 3-4 full presentations each day). Office time should be used to execute the Marketing/Sales plane and liaising with sales support staff to follow up on existing proposals and close pending sales opportunities.


BA or BS Degree preferably in an Interior Design or Architectural related field
Completely Fluent in English (Spoken and Written)
Experience with High End Clients and Luxury goods
Fully capable of using CRM and MS O ce programs (MS Outlook, Excel and Word)


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